How to facilitate the trust built-up experience?

7. Hero Picture

The new hero picture conveys the message that trusted dealers are verified by Known Source, fostering trust and a sense of human touch.

#Context #Connection

9. Dealer profile

The recently added information, such as the number of sales and the dealer's location, helps to build trust with customers. Additionally, we propose that Known Source includes customer feedback and reviews on this page to further solidify trust.

#Objectivity #Accountability

8. Dealer Preview

Downsized the images to provide more space for information and enhance the information density. The newly incorporated call-to-action aims to encourage exploration and foster a connection between dealers and customers.

#Detail #Consistency

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Challenge#2

10. Followed Dealers

Dealers can be tracked the same way customers organize favourite products.

#Connection #Convenience

11. Product Details

The industry-standard image preview feature makes browsing images more convenient. To minimize distractions and confusion, the dealer’s profile picture has been replaced with text. Additionally, to enhance convenience, the previously collapsed information regarding shipping and return policies has been expanded by default.

#Comprehensiveness #Transparency

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